Terms of Use

Last Updated: December 6, 2025

Acceptance of Terms

Welcome to Simpata.com ("Service"), operated by General Blue Corporation ("Company," "we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Service.

Important: These Terms constitute a legally binding agreement between you and General Blue Corporation. Please read them carefully before using our Service.

Description of Service

Simpata is a cloud-based Software as a Service (SaaS) platform that provides integrated business management solutions, including:

  • Timesheet Software: Employee time tracking and approval workflows
  • Expense Management: Expense tracking, receipt capture, and reimbursement management
  • HR Management: Employee records, attendance tracking, and PTO management
  • Project Tracking: Project management, task assignment, and budget monitoring
  • Client Billing: Invoice generation and payment tracking

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, for any reason, including but not limited to maintenance, upgrades, or regulatory compliance.

Account Responsibilities

Account Registration

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate and current.

Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring that you log out from your account at the end of each session
Security Notice: We will never ask for your password via email, phone, or any other communication channel. If you receive such a request, report it to us immediately at support@generalblue.com.

Organizational Accounts

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your agreement to these Terms will be treated as the agreement of that organization.

Acceptable Use Policy

You agree not to use the Service to:

Prohibited Activities
  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit malware, viruses, or harmful code
  • Attempt unauthorized access to systems
  • Interfere with Service operations
  • Impersonate others or misrepresent affiliations
Security Violations
  • Probe, scan, or test system vulnerabilities
  • Breach security or authentication measures
  • Access data not intended for you
  • Reverse engineer the Service
  • Use automated systems to access the Service
  • Overload or disrupt Service infrastructure

Violation of these terms may result in immediate termination of your account and legal action. We reserve the right to investigate and prosecute violations to the fullest extent of the law.

Intellectual Property Rights

Our Intellectual Property

The Service, including its original content, features, functionality, and all intellectual property rights therein, are and will remain the exclusive property of General Blue Corporation and its licensors. The Service is protected by copyright, trademark, patent, trade secret, and other intellectual property laws of the United States and foreign countries.

Trademarks

Simpata™, OfficeSeries™, and all General Blue Corporation product names, logos, and slogans are trademarks or registered trademarks of General Blue Corporation in the United States and other countries.

Other product and company names mentioned on the Service may be trademarks of their respective owners. You may not use any trademarks without the prior written permission of the trademark owner.

Your Content

You retain all rights to content you submit, post, or display on or through the Service ("Your Content"). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, process, adapt, and display Your Content solely for the purpose of providing the Service to you.

License to Use the Service

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

Documents and Content

Use of Documents

Permission to use documents available on this Service (such as white papers, press releases, data sheets, and FAQs) is granted, provided that:

  1. The copyright notice appears in all copies and both the copyright notice and permission notice appear
  2. Use of such documents is for informational, non-commercial, or personal use only
  3. Documents will not be copied or posted on any network computer or broadcast in any media
  4. No modifications of any documents are made
Important Restriction: Use for any other purpose is expressly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

Design and Layout Protection

Documents specified above do not include the design or layout of the Simpata.com website or any other General Blue Corporation owned, operated, licensed, or controlled site. Elements of our sites are protected by trade dress and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound, or image from any General Blue Corporation site may be copied or retransmitted unless expressly permitted by General Blue Corporation.

Third-Party Links and Services

The Service may contain links to third-party websites or services that are not owned or controlled by General Blue Corporation. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Third-Party Disclaimer

The linked sites are not under the control of General Blue Corporation. We are not responsible for the contents of any linked site or any link contained in a linked site. We provide these links to you only as a convenience, and the inclusion of any link does not imply endorsement by General Blue Corporation of the site.

Your use of third-party websites is at your own risk. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Disclaimers and Warranties

Important Legal Disclaimer

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

General Blue Corporation and its suppliers make no representations about:

  • The suitability, reliability, availability, timeliness, or accuracy of the Service
  • The results that may be obtained from the use of the Service
  • The quality of any products, services, information, or materials obtained through the Service
  • That the Service will be uninterrupted, timely, secure, or error-free
  • That defects will be corrected
  • That the Service or the servers that make it available are free of viruses or other harmful components

Technical Inaccuracies

The documents and related graphics published on this Service could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. General Blue Corporation and its subsidiaries and/or its respective suppliers may make improvements and/or changes in the product(s) and/or program(s) described herein at any time.

Limitation of Liability

Maximum Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GENERAL BLUE CORPORATION, ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, OR USE
  • DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SERVICE

WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION AVAILABLE FROM THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount paid by you, if any, for accessing the Service during the twelve (12) months preceding the event giving rise to the liability.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

Termination

Your Right to Terminate

You may terminate your account at any time by contacting us at support@generalblue.com or through your account settings. Upon termination, your right to use the Service will immediately cease.

Our Right to Terminate

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including but not limited to:

  • Breach of these Terms
  • Non-payment of fees
  • Fraudulent, illegal, or harmful activity
  • Upon your request
  • Discontinuation of the Service

Effect of Termination

Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Data Retention: After account termination, your data will be handled according to our Privacy Policy. Typically, data is deleted or anonymized within 30-60 days, though some data may be retained for legal or operational requirements.

Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Jurisdiction

You agree that any legal action or proceeding relating to your access to, or use of, the Service shall be instituted in a state or federal court located in California, United States. You agree to submit to the jurisdiction of such courts and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or the Service, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiations within thirty (30) days, either party may pursue available legal remedies.

Miscellaneous Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, shall constitute the entire agreement between you and General Blue Corporation.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without your consent to any affiliate or in connection with a merger, acquisition, or sale of assets.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

Contact Information

If you have questions or concerns about these Terms of Use, please contact us:

Email

support@generalblue.com

Legal and compliance inquiries
Phone

+1 (888) 411-2583

Monday–Friday, 9:00 AM – 5:00 PM Pacific Time
Mail
General Blue Corporation
Attn: Legal Department
PO BOX 6733
Chico, CA 95927
United States
Copyright Notice

Copyright © 2001-2025 General Blue Corporation and/or its suppliers, USA. All rights reserved.